Turnaround time for screen printed goods is currently 12-15 business days. Anything below 12-15 business days will be subject to a rush fee. Turnaround time for embroidered goods is 15-20 business days. Mockup images are artist renderings and not necessarily to scale.
All orders are subject to a 3% spoilage due to garment issues such as holes, tears or stains present when we receive them from the vendor. Issues may also arise when printing, including screens tearing or print quality not passing our QC expectations. If you need the exact numbers of shirts above, let your salesperson know.
If you are not 100% satisfied with your purchase, you may either return your order for a full refund or exchange it. You can return or exchange your purchase for up to 14 days. Returned or exchanged products must be in the condition in which they were received. Some customized products may not be eligible for refund. Please contact us to request your refund.
All orders are shipped within 48 hours Monday – Friday. The shipping provider information and tracking number is provided by the shipping carrier and will be provided when the product has been shipped. The rate charged for shipping is based on the weight of the product and your location. Signatures are required on orders exceeding $10,000. If you have any questions about your shipment, please contact us with your inquiries at the information listed on our website.
We value and respect the privacy of our customers. While operating our business and interacting with you, we collect, use, and share personal information in order to process and fulfill your orders. To learn more about how information relating to your orders is collected, used, shared, and to see the choices and rights available regarding your personal information please visit: /privacy
When you place orders on our websites or through our mobile applications, all of your order information, including your credit card number and delivery address, is transmitted through the Internet using Secure Sockets Layer (SSL) technology. SSL technology causes your browser to encrypt your order information before transmitting it to our secure server. SSL technology, an industry standard, is designed to prevent someone other than operators of our websites from capturing and viewing your personal information. While we use industry standard means to protect our websites and your information, the Internet is not 100% secure. The measures we use are appropriate for the type of information we collect. We cannot promise that your use of our websites or mobile applications will be completely safe. We encourage you to use caution when using the Internet.