Printavo updates
Printavo updates
www.printavo.com

Partial Merch Refunds

 

New

  

Printavo Merch customers who use Printavo Payments can now issue partial refunds on merch orders that are not associated with an invoice. Qualifying merch orders will display a "Refund" button to the right of each line item in the order. Clicking the "Refund" button will open a modal where refunds can be initiated. Partial refunds can be distributed in two ways:

  1. A refund quantity up to the total number of items that have been paid for.
  2. A refund on a designated amount of your customer’s shipping costs.

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Custom Domain Messaging

 

Improvement

  

Beginning March 15th, Google and Yahoo will require new sending requirements for custom domain messaging. To comply with these new requirements, you will need to update your custom domain message settings in Printavo. If your domain’s authentication is not updated, the domain will default to a mandrillapp.com subdomain as the sending domain for your email address, but replies from recipients will still be sent to your email address.

  • SPF records no longer need to be added to DNS records
  • DKIM: _ Create two CNAME records, one with the name mte1.domainkey.yourdomain.com with the value dkim1.mandrillapp.com, and another with the name mte2.domainkey.yourdomain.com and the value dkim2.mandrillapp.com
  • DMARC: Create and save a TXT record in your DNS with a name of _dmarc.yourdomain.com and a value of v=DMARC1; p=none

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API v2 Orders Query Results

 

Fix

  

Resolved an issue with the Orders query in API v2 that prevented users from accessing results beyond the first 25 paginated results.

Customer Profile Sales Tax

 

Fix

  

Fixed an issue where sales tax on customer profiles was rounding to the nearest hundredth decimal place (6.63%) for tax rates with greater than 2 decimal places when auto-generated tax is enabled. We will now support tax rates to the ten thousandth (6.1234%)

Search UX Improvements on Global Search

 

Improvement

  

The following UX updates have been made to Global Search:

  • 4 customers results are returned at the top of page with a “See all” button for viewing additional customer results
  • Updated UI for displaying customer & company names that are too long for the text box
  • Customer metadata now includes # of orders and amount owed
  • An icon is displayed for customers that have multiple contacts
  • 25 orders are displayed beneath customer results, with pagination to view additional results
  • Cards now display $ amount owed and total $ per order

Fix for Zapier Create Payment Action

 

Fix

  

A fix has been released to address the Create Payment action in Zapier not working. The new Action in Zapier is called "Create Payment V2" and leverages our new GraphQL API. The new action can be accessed in Zapier Version 2.0.1.

Fix for Deleting Users

 

Fix

  

A fix has been released to address an issue where some users were not able to be deleted under My Account settings.

New and Improved Search Experience

 

New

  

We're excited to announce significant upgrades to our search functionality, re-designed from the ground up to elevate the user experience and make it easier for you to find what you're looking for.

What's New

  • Auto-complete
  • Fuzzy search
  • Detailed order and customer results
  • Paginated results
  • Filterable and sortable results

Auto-complete for faster searching

Just start typing what you’re looking for and we’ll contextually guess the rest:

“Fuzzy” search for when you don’t have all the details

No longer do you need to type in exact spellings or full keywords. Close is usually good enough to get what you’re looking for!

Detailed order and customer results for better information

At a glance, view comprehensive details about the order or customer in question.

Paginated results for easier navigation

Seamlessly flip through pages of results, improving accessibility and simplifying the search process.

Filter and sort results for increased efficiency

Hone in your results with our new filter and sort features.

API v2 PaymentTransactions Improvements

 

New

  

In effort to support and distinguish multiple payments-related transaction types, we are updating the current paymentTransaction object type from paymentTransactionType to TransactionUnionType. This will make it easier to query for explicit transaction types.

The following updates to the paymentTransaction object type and the affected queries and mutations are listed below:

Within the TransactionUnionType, there will now be 4 children types:

  1. PaymentType
  2. VoidType
  3. RefundType
  4. ReturnType

The current PaymentTransactions index query, which returns a list of PaymentTransactionTypes will be updated to TransactionIndex, and will return a list of TransactionUnionTypes.

The PaymentTransaction detail query, which returns a single PaymentTransactionType will be updated to Transaction show/detail and will return a single TransactionUnionType.

The PaymentTransactionCreatePayment mutation will be renamed to PaymentCreate.

The PaymentTransactionUpdatePayment mutation will be renamed to PaymentUpdate.

The PaymentTransactionDelete mutation will be renamed to PaymentDelete.

Fix to Customer Stored Billing

 

Fix

  
  • Printavo logos no longer appear on any of the following customer login or signup pages, to reduce confusion while logging in or signing up for stored cards:
    • landing page
    • log in page
    • sign up page
    • authenticated page
    • add a payment method
  • Guest checkout button has been set back to green, and reads “Pay $. as a Guest”, to reduce confusion for long-time customers.
  • Sign in button reads “Log in for your saved CC” to clarify what the login is for.

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