Shirt Agency pivoted to fulfillment in 2020.
“We’ve figured out which customers are great for fulfillment,” owner Cole Lundstrom told us.
Fulfillment has been a lifeline for the shop, allowing them to target customers that have large followings. “If you have 300 Instagram followers, it’s probably not going to work,” Cole joked.
Even then, some customers have been successful with willpower and a budget.
The Shirt Agency team opened their doors and showed us their clean and calm print shop nestled in downtown Los Angeles.
With a focus on helping customers “build their shirt empire,” Shirt Agency has crafted a hub for high-volume printing.
“Volume was always the goal,” Cole told us. Their ROQ presses were both an achievement and a powerful investment in the business.
The shop’s pod-based layout (three presses situated around a dryer) offers tremendous flexibility – and volume when they need it.
What’s next for Shirt Agency?
Cole is doubling-down on e-commerce and expects the pace of business to pick up, despite the lingering uncertainty that the pandemic has introduced.
Photo from the Shirt Agency Instagram.