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How to Stand out with Your Customer Service

Business Lessons

Customer satisfaction is so important. It's the core of your business and creates longevity for you and your company. Treat it wisely as every interaction with your shop creates your brand and image.

Josh Keane from Thread Monster talks about how he goes above and beyond with customers. Handwritten notes, writing down birthdays, special events and more.

Take a listen to how Josh excels in customer service.

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About Printavo

Printavo ​​is simple shop management software. Whether your shop works with screen printing, embroidery, signage, digital printing, or awards & engraving–we make your complex workflow simpler to manage and understand. Printavo keeps your shop organized by handling scheduling, estimates, quote approvals, workflow, payments, accounting and more. With Printavo, you’ll work smarter–not harder.

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