Over time we found that sales
It's a basketball team where the ball gets passed around with the end goal of a slam-dunk. This process requires the company to work together on the same goal together.
If one sales rep creates a lead from a tradeshow, and someone back at the office closes them, you're working together to win.
A company brand is the full customer experience someone encounters. This may warrant using a team-based commission structure for your sales reps.
At Printavo, we switched over to a team-based commission and aren't looking back. As a customer can have multiple touch points with sales reps, we didn't want to worry about how to attribute commission.
I first felt weary of this change as it doesn't highlight who is doing great work and who isn't. We ended up creating a team agreement to help clarify potential problems.
For example, for the first two months of building a sales funnel, all commissions you generate are paid out directly to you. Only then will you partake in the team pool. If your performance dips under 50% of the median sales generated for a month, for more than two months, your commission is only based on the sales you created.
We found it important to create these agreements before-hand to avoid issues down the road.
Thus far, it's been easier to treat customers as a team rather than individually and we're pushing forward!
Let me know if you're doing team commission and how it works!
Next Post: Welcome Laura Ezell to Printavo
Printavo is simple shop management software. Whether your shop works with screen printing, embroidery, signage, digital printing, or awards & engraving–we make your complex workflow simpler to manage and understand. Printavo keeps your shop organized by handling scheduling, estimates, quote approvals, workflow, payments, accounting and more. With Printavo, you’ll work smarter–not harder.Try Printavo